Tourists who encounter a language barrier while visiting Japan can now access 24-hour, multilingual phone assistance, it's reported.

有报道称，如今，在日旅游遇到语言障碍的外国游客，可以通过24小时多语言电话翻译服务获得帮助了。

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That negative surprise you encounter can ultimately become a barrier to competition, if you treat it as an asset as Sharp did.

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